Shipping policy

UK Shipping

 Free UK Delivery

  • Fully trackable via Royal Mail
  • All orders will be processed within 1-2 working days
  • We then aim to deliver all mainland UK standard orders in 2-3 working day

Express Delivery £3.99
  • Order by 2pm Monday to Thursday to receive it in 1-2 working days
  • If you order after the cut off time, on Friday or at weekends, it will be processed the next working day

Free Express Delivery on orders over £50

Free Returns on all UK orders!

 

International Shipping Policy

US Standard Delivery $10.00

  • The recipient must pay all local Taxes and/or duties before delivery
  • Fully trackable via Whistl, Royal Mail or DPD international by road
  • All orders will be processed within 1-2 working days
  • We then aim to deliver all US standard orders within 21 working days

EU Standard Delivery €10.00

  • The recipient must pay all local Taxes and/or duties before delivery
  • Fully trackable via Whistl, Royal Mail or DPD international by road
  • All orders will be processed within 1-2 working days
  • We then aim to deliver all EU standard order within 14 working days

 

Canada Standard Delivery $10.00

  • The recipient must pay all local Taxes and/or duties before delivery
  • Fully trackable via Whistl, Royal Mail or DPD international by road
  • All orders will be processed within 1-2 working days
  • We then aim to deliver all Canada standard orders within 21 working days

 

International Returns

For international returns the cost of returning an item is at the customer's own expense. We would always advise you to securely package your return and use a tracked delivery service or courier as we cannot be held responsible for items lost or damaged in transit. Please contact support@hereticnine.com to return your parcel.

 

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